ComfortCaterComfortCater
Catering & Event Management

Every inquiry. Every event.
Perfectly managed.

ComfortCater gives restaurants and catering businesses one place to capture leads, manage client communications, and book events — without the spreadsheets.

One system
Inquiry to event day
Live today
Running in production
Your brand
Guest-facing site included
Elegantly plated catering dish at a fine event
New InquiryRivera Wedding · 160 guestsJune 14 — Corporate Ballroom
Running in productionSylvia’s Restaurant, Harlem — guest site, menus, events and inquiries →
Custom Lead Forms

Capture the right event details
before you ever pick up the phone

Every inquiry starts with a fully branded booking experience. Guests answer event questions, select styles, review packages, and submit complete requests, so your team receives qualified leads instead of incomplete forms.

book.comfortcater.com/northwind-partners
ComfortCater Event type on desktopComfortCater Menu & packages on desktopComfortCater Event details & room on desktopComfortCater Your contact info on desktopComfortCater Review & submit on desktop
Event type
Branded, guided form: details, style, package, room, review
Guests self-select event type and menu package upfront
Estimated totals shown before a request is sent
Qualified leads land in your pipeline, not your inbox
Lead Pipeline

Every inquiry,
moving toward booked

Every lead your site captures lands in one list, not a buried inbox. Read each one's status at a glance, then convert it to a booked event in a single click. Same screen on your laptop and your phone.

app.comfortcater.com/leads
ComfortCater Lead pipeline on desktop
Every web inquiry captured in one place
Status on each: received, reviewed, converted
Convert to a booked event in one click
Search and filter across the whole list
Event Calendar

Your full schedule,
at a glance

Month view for the whole season, week view for the day of. Click any event and its kitchen sheet loads right there: same data, two zoom levels, on your laptop and your phone.

app.comfortcater.com/calendar
ComfortCater Month view on desktopComfortCater Week view + kitchen sheet on desktop
Month view
Month view across every event type
Week view drills into one event's kitchen sheets
Color-coded: confirmed, tentative, proposal, deposit
Same calendar on desktop and mobile
Discussion OS

Every message about an event,
on one timeline

SMS, email, internal notes, document activity, and payments unified into a single event timeline. Your whole team sees the full history, knows who owns the thread, and never asks a client to repeat themselves.

app.comfortcater.com/discussions
ComfortCater Unified inbox on desktopComfortCater Email conversation on desktopComfortCater SMS conversation on desktop
Unified inbox
SMS, email, and internal notes in one stream
Document and payment activity logged automatically
Clear thread owner and status on every event
Complete, shared history your whole team can read
Guest Portal

Your client's entire journey,
in one branded link

Every client gets a private portal that walks them from proposal to completed event. They review, choose their menu, sign, and pay without a single back-and-forth email, and you watch every step advance in real time.

portal.comfortcater.com/northwind-gala
ComfortCater Guest portal on desktop
Proposal review and menu selection in-portal
E-signature and secure payment authorization
Live event dashboard with balance and countdown
Six guided steps, fully branded to your business
Kitchen Sheet

The sheet your kitchen
already knows how to read

Every order renders a print-ready ComfortCater kitchen sheet: event summary, food, timing, and notes. One full sheet on screen, ready to print for the line or pull up on a phone at the station.

  • Real ComfortCater kitchen sheet template, not a PDF dump
  • Event summary, food, room, and load-in timing
  • Itemized quantities with allergy and dietary flags
  • Print-ready on paper or filling a phone screen
ComfortCater print-ready kitchen sheet
Everything You Need

One backoffice.
Every operation covered.

ComfortCater replaces the patchwork of tools most catering teams live in. Every module connects — a new lead flows into a booking, into a dispatch, into a task, into a conversation, without copying a single thing.

📋Lead Pipeline

Drag-and-drop pipeline with status tracking, urgency flags, guest counts, and automated follow-up reminders.

📅Event Calendar

Color-coded event view across all locations. Availability checks, iCal export, and double-booking prevention built in.

💬Discussion OS

Unified SMS, email, and internal notes per event. Thread statuses, staff assignment, and AI reply drafts.

📦Bookings

Confirmed bookings with full event details, deposit tracking, and signed-contract status in one view.

🚚Dispatch

Assign drivers and delivery teams per event. Track dispatch status and coordinate last-mile logistics.

Tasks

Create, assign, and track tasks per event or across your whole operation. Never drop a prep detail.

📇Contacts & Accounts

Full client CRM with event history, contact details, and account-level records for repeat customers.

🍽️Menus & Event Types

Build your menu library and define event types. Attach offerings to proposals in seconds.

📊Reports

Revenue by period, lead conversion rates, sync status, and event-type breakdowns — all exportable.

🔔Notifications & Alerts

Configurable text alerts for new leads, status changes, and approaching event dates.

🔗Integrations

Connect your existing POS, CRM, and booking tools. Built-in sync health monitoring and audit logs.

👥Staff Management

User roles, permissions, worker task assignments, and audit trails for every team member.

Built for Restaurants

Software that understands
hospitality

ComfortCater was built from the ground up for restaurants and catering businesses — not generic event venues. Every feature maps to how your team actually works.

  • Tailored for single- and multi-location restaurants
  • Menu builder and proposal generator included
  • Integrates with your existing POS and CRM tools
  • White-glove onboarding, no tech team needed
Restaurant dining room set for a private catering event
3.2×
Increase in lead conversion
47%
Reduction in admin time
$12K
Avg. revenue added per month
< 24h
Avg. lead response time
See it running

A real restaurant, running on ComfortCater

Sylvia’s Restaurant in Harlem has been serving soul food since 1962. Their public site, menus, event inquiries and back-of-house all run on ComfortCater. It is live, and you can look at every part of it right now.

Guest-facing site

Menus, events, reservations and inquiries, on the restaurant’s own brand.

Inquiry capture

The lead form guests actually fill in, feeding the events pipeline.

Events and operations

Proposals, contracts, payments, kitchen sheets and dispatch behind it.

Open the live site →Test the guided demo
Pricing

Built around your operation

Every hospitality operation works differently. Tell us what you are trying to improve and we will recommend the right ComfortCater setup and provide a quote.

Lead & booking

Capture inquiries and turn them into booked events.

  • Catering & event lead forms
  • Event booking and calendar
  • Proposals, contracts and invoices
  • Payments
Operations

Run the event once it is on the books.

  • Kitchen and operations sheets
  • Dispatch and delivery
  • Client messaging and missed-call follow-up
Full platform

Everything guest-facing as well as everything internal.

  • All lead, booking and operations areas
  • Guest portal
  • Website and website builder
  • Reservations and ordering links
Custom / multi-location

Groups, unusual workflows, and systems you already run.

  • Multiple locations on one platform
  • Integrations with your existing tools
  • Setup and onboarding support
Request a quote

What it costs depends on which areas you need, how many locations you run, and what has to connect to systems you already use.

Get Started

See ComfortCater
in action

Open the guided demo and click through the real product, or tell us about your business and we will come back to you with the right setup and a quote.

  • The demo is the running product, not a video
  • No sign-up needed to look around
  • We review your current setup before recommending anything

Two ways in

Ready to talk, or would you rather look first? Both start here.

Tell us about your businessTest the demo

We will only use your details to talk to you about ComfortCater.