ComfortCaterComfortCater
Catering & Event Management

Every inquiry. Every event.
Perfectly managed.

ComfortCater gives restaurants and catering businesses one place to capture leads, manage client communications, and book events — without the spreadsheets.

10K+
Events managed
98%
Satisfaction rate
Faster follow-up
$0
Setup fee
Elegantly plated catering dish at a fine event
New InquiryRivera Wedding · 160 guestsJune 14 — Corporate Ballroom
Trusted byHarbor View CateringThe Grand BallroomOak & Ember EventsThe Ivy KitchenPrestige Dining Co.Black Orchid EventsThe Carlton HouseHarlem River Kitchen
Custom Lead Forms

Capture the right event details
before you ever pick up the phone

Every inquiry starts with a fully branded booking experience. Guests answer event questions, select styles, review packages, and submit complete requests, so your team receives qualified leads instead of incomplete forms.

book.comfortcater.com/northwind-partners
ComfortCater Event type on desktopComfortCater Menu & packages on desktopComfortCater Event details & room on desktopComfortCater Your contact info on desktopComfortCater Review & submit on desktop
Event type
Branded, guided form: details, style, package, room, review
Guests self-select event type and menu package upfront
Estimated totals shown before a request is sent
Qualified leads land in your pipeline, not your inbox
Lead Pipeline

Every inquiry,
moving toward booked

Every lead your site captures lands in one list, not a buried inbox. Read each one's status at a glance, then convert it to a booked event in a single click. Same screen on your laptop and your phone.

app.comfortcater.com/leads
ComfortCater Lead pipeline on desktop
Every web inquiry captured in one place
Status on each: received, reviewed, converted
Convert to a booked event in one click
Search and filter across the whole list
Event Calendar

Your full schedule,
at a glance

Month view for the whole season, week view for the day of. Click any event and its kitchen sheet loads right there: same data, two zoom levels, on your laptop and your phone.

app.comfortcater.com/calendar
ComfortCater Month view on desktopComfortCater Week view + kitchen sheet on desktop
Month view
Month view across every event type
Week view drills into one event's kitchen sheets
Color-coded: confirmed, tentative, proposal, deposit
Same calendar on desktop and mobile
Discussion OS

Every message about an event,
on one timeline

SMS, email, internal notes, document activity, and payments unified into a single event timeline. Your whole team sees the full history, knows who owns the thread, and never asks a client to repeat themselves.

app.comfortcater.com/discussions
ComfortCater Unified inbox on desktopComfortCater Email conversation on desktopComfortCater SMS conversation on desktop
Unified inbox
SMS, email, and internal notes in one stream
Document and payment activity logged automatically
Clear thread owner and status on every event
Complete, shared history your whole team can read
Guest Portal

Your client's entire journey,
in one branded link

Every client gets a private portal that walks them from proposal to completed event. They review, choose their menu, sign, and pay without a single back-and-forth email, and you watch every step advance in real time.

portal.comfortcater.com/northwind-gala
ComfortCater Guest portal on desktop
Proposal review and menu selection in-portal
E-signature and secure payment authorization
Live event dashboard with balance and countdown
Six guided steps, fully branded to your business
Kitchen Sheet

The sheet your kitchen
already knows how to read

Every order renders a print-ready ComfortCater kitchen sheet: event summary, food, timing, and notes. One full sheet on screen, ready to print for the line or pull up on a phone at the station.

  • Real ComfortCater kitchen sheet template, not a PDF dump
  • Event summary, food, room, and load-in timing
  • Itemized quantities with allergy and dietary flags
  • Print-ready on paper or filling a phone screen
ComfortCater print-ready kitchen sheet
Everything You Need

One backoffice.
Every operation covered.

ComfortCater replaces the patchwork of tools most catering teams live in. Every module connects — a new lead flows into a booking, into a dispatch, into a task, into a conversation, without copying a single thing.

📋Lead Pipeline

Drag-and-drop pipeline with status tracking, urgency flags, guest counts, and automated follow-up reminders.

📅Event Calendar

Color-coded event view across all locations. Availability checks, iCal export, and double-booking prevention built in.

💬Discussion OS

Unified SMS, email, and internal notes per event. Thread statuses, staff assignment, and AI reply drafts.

📦Bookings

Confirmed bookings with full event details, deposit tracking, and signed-contract status in one view.

🚚Dispatch

Assign drivers and delivery teams per event. Track dispatch status and coordinate last-mile logistics.

Tasks

Create, assign, and track tasks per event or across your whole operation. Never drop a prep detail.

📇Contacts & Accounts

Full client CRM with event history, contact details, and account-level records for repeat customers.

🍽️Menus & Event Types

Build your menu library and define event types. Attach offerings to proposals in seconds.

📊Reports

Revenue by period, lead conversion rates, sync status, and event-type breakdowns — all exportable.

🔔Notifications & Alerts

Configurable text alerts for new leads, status changes, and approaching event dates.

🔗Integrations

Connect your existing POS, CRM, and booking tools. Built-in sync health monitoring and audit logs.

👥Staff Management

User roles, permissions, worker task assignments, and audit trails for every team member.

Built for Restaurants

Software that understands
hospitality

ComfortCater was built from the ground up for restaurants and catering businesses — not generic event venues. Every feature maps to how your team actually works.

  • Tailored for single- and multi-location restaurants
  • Menu builder and proposal generator included
  • Integrates with your existing POS and CRM tools
  • White-glove onboarding, no tech team needed
Restaurant dining room set for a private catering event
3.2×
Increase in lead conversion
47%
Reduction in admin time
$12K
Avg. revenue added per month
< 24h
Avg. lead response time
What Our Clients Say

Real results from real restaurants

ComfortCater transformed how we handle event inquiries. We went from losing leads in our inbox to booking 40% more events in our first quarter.

DH
Diana Harmon
Owner, Harbor View Catering

The SMS discussion feature alone saved us hours every week. Clients love the fast responses, and we never miss a follow-up anymore.

MB
Marcus Bell
Director, Harbor View Catering

Finally an event platform built for restaurants, not generic venues. The calendar and lead pipeline are exactly what we needed.

PN
Priya Nair
GM, The Grand Ballroom
Pricing

Simple, transparent pricing

No setup fees. No long-term contracts. Cancel anytime.

Starter
$99/mo

Single-location restaurants getting started with event bookings.

  • Up to 50 events/month
  • Lead pipeline
  • SMS + email communications
  • Basic calendar
  • Email support
Start Free Trial
Most Popular
Growth
$249/mo

Scaling your catering operation with multiple staff members.

  • Unlimited events
  • Multi-channel communications
  • Advanced calendar
  • Menu builder
  • Proposal templates
  • Priority support
  • Analytics dashboard
Start Free Trial
Enterprise
Custom

Restaurant groups and large catering operations.

  • Everything in Growth
  • Multi-location support
  • Custom integrations
  • Dedicated account manager
  • SLA guarantee
  • White-label options
Contact Sales
Get Started

See ComfortCater
in action

Book a personalized 30-minute demo. We will walk through your specific workflow and show you exactly how ComfortCater fits your operation.

  • Live walkthrough with a catering specialist
  • Custom setup for your restaurant type
  • Q&A tailored to your event volume
  • No credit card required to start

Test a Demo

No credit card required. Setup under 10 minutes.